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Privacy Policy,  Refund Policy plus Terms & Conditions can be found in this page.

------------------Privacy Policy for Neurocare TX PLLC---------------

This Privacy Policy applies to Neurocare TX PLLC, located at 11212 Highway 151, Plaza 2, Suite 120, San Antonio, TX 78251, and its services of Neuropathy treatments and EMG/Nerve Conduction Testing.

Collection and Use of Personal Information

Neurocare TX PLLC collects personally identifiable information, such as your name, email address, home or work address, and telephone number. This information is used to provide you with the services you request, to communicate with you about these services, and to manage your account.

Disclosure of Personal Information

Neurocare TX PLLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Your personal information will be disclosed without notice only if required to do so by law.

Patient Rights

You have the right to access and correct your personal and medical records. You can request confidential communication and ask us to limit the information we share. You can also get a list of those with whom we’ve shared your information and a copy of this privacy notice. You have the right to choose someone to act for you and to file a complaint if you believe your privacy rights have been violated.

Data Security

Your health records are maintained in accordance with confidentiality, security standards, and other applicable laws. Your records will be destroyed no less than seven years after the last date of service you received from the practice, although most records will be maintained for ten years.

Contact Information

If you have any questions or concerns about this Privacy Policy, please get in touch with us at (210) 990-7979 or support@neurocaretx.com   

Changes to This Privacy Policy

Neurocare TX PLLC may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. This Privacy Policy is effective as of December 20, 2023. Your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy. Please note that this Privacy Policy does not apply to third-party websites/services that may be linked to our services. We strongly advise you to review the Privacy Policy of every site you visit.

----------Terms and Conditions for Neurocare TX PLLC------------

Acceptance of Terms By receiving services from Neurocare TX PLLC, you agree to abide by these terms and conditions. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Service Description Neurocare TX PLLC provides nerve testing and neuropathy treatment services. While we strive to provide accurate and up-to-date information, we make no warranties or representations about the completeness, reliability, or accuracy of this information.

User Conduct Patients are expected to behave in a respectful and considerate manner towards our staff and other patients. Any form of harassment, discrimination, or inappropriate behavior will not be tolerated.

Intellectual Property All content, trademarks, and other intellectual property related to our services are the property of Neurocare TX PLLC and are protected by applicable intellectual property laws.

Limitation of Liability In no event shall Neurocare TX PLLC be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from the use or inability to use our services.

Amendments Neurocare TX PLLC reserves the right to modify these terms and conditions at any time. We will make reasonable efforts to notify you of any significant changes.

Governing Law These terms and conditions are governed by the laws of the state of Texas. Any disputes arising out of or relating to these terms and conditions or our services will be resolved in accordance with Texas law.

Contact Information If you have any questions about these terms and conditions, please contact us at [insert contact information].  Remember, this is a general template and should be customized and reviewed by a legal professional to ensure it meets all applicable laws and regulations.

----------------Refund Policy for Neurocare TX PLLC---------------

Payment Terms Payment for services rendered by Neurocare TX PLLC is due at the time of service unless other arrangements have been made in advance. We accept various forms of payment, including cash, check, and major credit cards.

Cancellation Policy If you need to cancel or reschedule an appointment, we require at least 24 hours' notice. Failure to provide adequate notice may result in a cancellation fee. This fee is not covered by insurance and will be the responsibility of the patient.

Refund Eligibility Refunds are typically not provided for services rendered. However, in the event of over payment or billing errors, a refund may be issued. Refunds for over payment will be issued once all outstanding charges have been paid and the account has a credit balance.

Process for Requesting Refunds To request a refund, please contact our billing department directly. You may be asked to provide additional information or documentation to support your request. All refund requests will be evaluated on a case-by-case basis.

Time Frame for Refunds If your refund request is approved, the refund will be processed within 30 business days. Refunds will be issued in the original form of payment whenever possible. If this is not possible, a check will be issued.

Contact Information If you have any questions about this refund policy, please contact us at [insert contact information]. We will make every effort to resolve your concerns.Remember, this is a general template and should be customized and reviewed by a legal professional to ensure it meets all applicable laws and regulations